Archive for category IT Consulting
Solved! iTunes Error Message: “Session Timeout. Your session has timed out. Please try this operation again from the beginning.”
Posted by Bradley Chapple in IT Consulting on November 4th, 2010
This one drove me ABSOLUTELY CRAZY!
I was responding to a customer complaint when I ran across this one. She said that every time she tried to buy an audiobook (or any thing else for that matter) from the iTunes store, she was getting the following error message:
Session Timeout
Your session has timed out. Please try this [...]
Can Computer Repair Help Save The Environment?
Posted by Bradley Chapple in Articles, Computer Repair, IT Consulting, Obscure Tech Thoughts on November 17th, 2009
I saw a bumper sticker the other day that says:
Throw it away? There is no away!
It’s true. It all has to go somewhere. And, wherever it goes, most of our old computers will be there too.
According to the most recent numbers from the Environmental Protection Agency, the United States produces over 2.5 million tons of [...]
5 Free Tools to Help Speed Up Your Slow Computer
Posted by Bradley Chapple in IT Consulting on November 15th, 2009
Is your computer not as fast as it used to be? Do you consistently get application crashes, “time outs” and the dreaded hourglass? When you press the power button on your computer in the morning, can you start the coffee, take a shower, style your hair and get dressed, all before your computer is finished [...]
Upfront Cost of Computer Repair is Still Less Than Buying New
Posted by Bradley Chapple in IT Consulting on October 15th, 2009
In this gloomy economy, everyone is trying to make their dollars go farther. Computer repair is one choice that can actually save you money, if the only other alternative is a new computer. Although new computers are a lot cheaper than they used to be, computer repair is still less expensive than buying new.
Being the [...]
Vista Desktop Icons Keep Moving Around? Give This a Try…
Posted by Bradley Chapple in IT Consulting on September 18th, 2009
Yes, we are still fighting Vista quirks are here… and counting down the days to Windows 7. Keeping in mind Microsoft’s history for moving release dates, I’m just hoping it’s still in 2009.
I had a client the other day call me about his icons moving around on the screen. I guess, technically, they were just [...]
Geek Squad’s Stance on Censorship and Helping the Consumer
Posted by Bradley Chapple in IT Consulting on September 14th, 2009
I like the founder of Geek Squad. The story of Robert Stephens and how he founded the Geek Squad is very motivational. If you are the owner of a small computer repair start-up, you should look into reading as much as you can on his philosophy, his business savvy techniques and the exponential growth of Geek [...]
Question: “My computer is telling me that I’m infected with 527 viruses and spyware programs. What should I do?” – Sal Gertch, Fort Collins
Posted by Bradley Chapple in IT Consulting on September 11th, 2009
Answer: Sal, your computer is probably not infected with that many viruses, but your computer is infected with at least one.
Ironically, the “antivirus” program giving you the warning is probably the worst virus on your computer. Fake antivirus and fake antispyware applications are becoming more and more common. The latest one I had to deal [...]
Review of DriverMax Free 5.2
Posted by Bradley Chapple in Articles, IT Consulting, Reviews on September 9th, 2009
Hardware drivers are the glue that holds your system and software together. But, did you know that outdated drivers can cause a myriad of problems: security issues, slowness, and general system instability. Have you ever updated a driver? How about 15 of them? It’s not for the faint of heart. Ever wonder if their were an easier way to update your drivers? Here’s your answer.
AVG Free Isn’t Free: Confessions Of A Former AVG Junkie
Posted by Bradley Chapple in Articles, General Technical Advice, IT Consulting, Reviews, Viruses, Spyware & Tojans... Oh My! on August 28th, 2009
So, here I go… attacking another well-known player in the Antivirus market, and this time it’s a favorite among IT golden-boys everywhere.
Today, I’m going to talk about AVG Free.
AVG is one of those companies you just love to like.
First of all, they offer a decent free product.
Second, they are one of the “underdogs” of the [...]
Is a Fragmented Hard Drive Making Your Slow Computer Even Slower?
Posted by Bradley Chapple in IT Consulting, Purchase Advice, Questions & Answers on August 14th, 2009
Ever wonder what’s keeping your computer so slow? At the end of your rope? Don’t give up, yet! If you’ve been around computers long enough, you may have heard someone ask, “Have you DEFRAGGED your hard drive?” Maybe you know what this is, or maybe you don’t… but, there are a lot of misconceptions out there. This post explains what disk fragmentation really is (in a way you can understand), and discusses WHY you need to defragment your hard drive. We also talk about what tools to use in order to get the best possible increase in performance… Hint: It ain’t the built in Windows tool.

