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Bradley Chapple, IT Consultant & Owner of Aspen Computer Services, Loveland Colorado

Before we get to all the legal mumbo jumbo that our attorney makes us put on our website, I just thought I’d put in a quick word from me, Bradley Chapple… owner of Aspen Computer Services.

First of all, I want to remind you that we are an honest bunch here.  We try to do right by those we meet, interact with, and serve in a client/provider relationship.  If we ask for your e-mail address, it’s only to keep in touch with you, or update you on the status of your computer repair ticket.  We promise not to sell (or give away) your e-mail address to anyone else.

Second, we believe in the golden rule… and kharma!  Yes, we always try to treat other in a way that we would like to be treated.  We also believe that those who are mean to others will get their comeuppance one day from someone.

Third… we are just ordinary folks, who love helping others with their computer problems.  We live right here in Northern Colorado (Fort Collins and Loveland), in humble little 3 bedroom / 2 car garage houses.  We aren’t out to scam anyone or get anything that we don’t actually earn.

So, with all that being said… If you have a problem with anything that we here at Aspen Computer Services have said, didn’t say, done, or didn’t do… please give us a call at (970) 672-4980.  We would appreciate the chance to make it right. It is our pleasure to serve you.

NOW… ON TO THE LEGAL STUFF!

Aspen Computer Services values the privacy of our customers and takes every measure possible to safeguard customer information from unauthorized use. The following is a detailed explanation of our privacy policy with regard to our related services.

Any information submitted by a customer by other means such as the e-mail, or by postal service, is stored in a secure area that requires a key to gain access to. Access to this information is limited to only those employees who need the information in order to do their job effectively. All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities.

Aspen Computer Services does not lease, license, sell or share any of this information with anyone or any company. Only employees working on your account will have access to your personal information.  The Aspen Computer Services website does not use “cookies”, therefore we do not send “cookies” or read “cookies” to or from your computer or computers.

In order to process your credit card we have to consult with an outside credit card processing company. These processing companies are regulated by the financial services industry and must meet certain security requirements in order to be in business. The processing companies will have access to your credit card information, billing address, name, and possibly your telephone number. The processing company will communicate with the issuing bank of your credit card in order to get final approval to charge your credit card for the product or services we are providing for you. The only time someone other than an Aspen Computer Services employee will ever see or be privy to your personal information is in the case of a judicial request (such as a subpoena) or if the company is acquired or sold. In the event the later happens, Aspen Computer Services will either destroy the existing information, or give reasonable notice to all existing users of our service.

If you have any questions or concerns about this policy, please give us a call at (970) 443-9599 or E-Mail us at for more information.